Introduction:
This guide explains how to log in to the Payrix portal, an important tool for gym owners to view and manage payment processing activity. Having access ensures you can monitor transactions, track disbursements, and resolve payment-related issues quickly.
Process description:
The process covers how to access the Payrix portal, reset login credentials if needed, and what to do if you do not have your username or saved credentials. The goal is to make sure every gym owner can securely log in to the portal when needed.
Prerequisites:
- You must have completed merchant onboarding with GymOwners.com.
- Your Payrix portal credentials must have been set during onboarding (username and password).
Gathering materials/resources:
- The Payrix portal login page: https://payments-portal.gymowners.com/login
- Your Payrix username and password (or access to your email to reset them)
Step-by-step instructions:
- Go to the Payrix portal login page: https://payments-portal.gymowners.com/login
- Enter your username and password, then click Login.
- If you have forgotten your password, click Forgot Password? and follow the prompts to reset it.
- If you do not know your username or cannot access your login credentials, submit a support ticket to GymOwners.com for assistance.
Tips and best practices:
- Store your username and password in a secure password manager for easy access.
- Reset your password regularly to maintain account security.
- Bookmark the login page for quick access in the future.
Next steps:
- Once logged in, review your payment reports and ensure all disbursements and transactions look correct.
- If you notice any issues, contact GymOwners.com support.