Contacts
- If a member has both a full membership and a challenge type plan, which category will they fall under on the Dashboard?
- Does GymOwners.com send out automated emails?
- Why are drop-in passes still being counted in the 'Limited Pass' total on the dashboard even after they’ve already been used?
- How can we add a contact into the system?
Membership & Payments
- How do we setup membership for a family or couple?
- How to do we add and manage freezes?
- Is it possible to stop or undo a membership cancellation already set for a future date?
- How can we add a credit to a member's account?
- How can we process a refund?
- What is the difference between charges and payments?