Membership & Payments
- How do we setup membership for a family or couple?
- How to do we add and manage freezes?
- Is it possible to stop or undo a membership cancellation already set for a future date?
- How can we add a credit to a member's account?
- How can we process a refund?
- What is the difference between charges and payments?
- How can we provide a member with a copy of their invoice or a receipt?
- How do we update a member's future billing dates?
- What are some best practices for attaching a Free plan to a member?
- What are some best practices for attaching Session Packs to members?
- What are some best practices for attaching a Recurring plan to a member?
- What are some best practices for attaching a Paid in Full (PIF) plan to a member?
- How can we refund a credit balance?
- How do we skip a payment?
- Are we able to enter in a partial refund?
- How do we use the Activity History on the Memberships & Payments screen?
- How do we use the Membership Table on the Memberships & Payments screen?
- How does Gymowners.com accounting system work?
- We took a payment but the status shows as "Failed". Why?